Digital Policy

1. Who I am

Website: www.andreamonroytoro.com
Contact: monroytoro.a@gmail.com

2. Purpose of this Policy

This digital policy outlines how we collect, store, and use data when you engage with my website. It reflects our legal obligations under the Datenschutz-Grundverordnung (DSGVO) and our ethical commitment to entangled responsibility.

3. What data we collect

We collect data that helps us understand how this website is used:

  • IP address

  • Browser and device information

  • Page views and site navigation behavior

We do not sell or commodify your data. Ever.

4. Why We Collect It

We use your data to:

  • Improve website functionality

  • Maintain security

  • Comply with legal obligations

5. Cookies

This site uses cookies. You can:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage settings in your browser

6. Communication

Email Communication Policy

  • I will ask for your preferred email address in our first session. Please use a private, personal email address when communicating with me.

  • By contacting me via email, you accept the risks involved: data breaches, viruses, human error. Emails may be stored by internet providers and are vulnerable to unintended sharing or replication.

  • Use email only for logistical matters: scheduling, rescheduling. 

  • Do not share sensitive or confidential information by email unless we’ve agreed in advance.

  • If confidentiality is a concern, consider calling instead of emailing.

  • I aim to respond within 24 hours of opening your message. I check email only during office hours, not on weekends or holidays.

  • Emails are not suitable for emergencies. In urgent situations, contact local emergency services.

Text & Voice Messages Policy 

  • You may leave a message if you're running late or need to communicate quick logistical updates.

  • Please avoid sharing private or personal information in text or voice messages.These channels are not secure for confidential communication.

Phone & Video Conferencing Policy:

  • I usually use FaceTime for online sessions, but we can choose a platform that works best for you.

  • Sessions will not be recorded by either of us.

  • Please ensure your environment is private, safe, and secure during our session.

If your privacy is compromised, let me know immediately.

  • In case of technical issues, I will contact you via an alternative method – WhatsApp

7. Invoicing

I use an online software application for invoices that are then sent out to your personal email address

8. Emergencies

  In the case of emergency – i.e: psychotic episode, suicidal intentions, being in danger – please refrain from contacting me. Please immediately contact your nearest psychiatric hospital. 

If you are in Berlin you can contact the Crisis Center: www.berliner-krinsendienst.de 

Elsewhere in Germany http://www.suicide.org/hotlines/international/germany-suicide-hotlines.html, 

Worldwide: International Association for Suicide Prevention (IASP)

https://www.iasp.info/resources/Crisis_Centres/

10. Changes to This Policy

I may update this policy to reflect evolving legal, ethical, and relational considerations.